Frequently asked questions
Is the price per person?
No. Prices are per vehicle; everyone who fits travels for the same price.
What if my flight is delayed?
We track your landing with your flight number and your driver adjusts to the new time. Delays cost nothing extra.
How do I find my driver at the airport?
Your driver waits at the arrivals exit with your name on a sign. Once you land, you receive the driver’s name and phone number on WhatsApp.
When do I get my driver’s details?
For airport pickups, as soon as your plane lands; for rides from your address to the airport, before the ride. The driver’s name, phone number and plate arrive on WhatsApp.
How do I pay?
Payment: cash to the driver at the end of the ride.
Do you ask for a deposit or prepayment?
No. There is no deposit and no prepayment. Payment: cash to the driver at the end of the ride.
Can I book at the last minute?
Yes. Book online up to 2 hours before pickup. For anything sooner, even if you’ve just landed, call us or message us on WhatsApp, 24/7, and we’ll arrange a car for you right away.
Can I cancel my booking?
Cancellation is free up to 24 hours before pick-up.
Do you have child seats?
Yes. Choose the number of baby or child seats (ages 0–4) and booster seats (ages 4–12) when you book; they will be ready in the vehicle.
Do you have a wheelchair-accessible vehicle?
Yes. For a price, call us or message us on WhatsApp, 24/7.